CEO’s 5P – Part 4 of 5, Processes


  1. Murphy’s Law is always exiting. Have a plan B, C, and D. Plan B for backup, Plan C when there is a crisis and Plan D if disaster occurs. Don’t have these optional plans, that means you are not thinking deeply enough.

“If you want to be confident in Plan A, make a Plan B, Plan C, and Plan D.” ~ Chuck Jaffe,

  1. No gray area for operational policies and SOPs. People has to follow Policies and Standard Operation Processes precisely for efficiency.  In case of abnormal condition, have an exception control procedure to tackle it.

To read more, please click CEO 5P-Processes